Cranbrook householder disgusted to discover bottles of suspected urine hidden behind bath panel

PUBLISHED: 14:57 12 April 2017 | UPDATED: 11:48 17 April 2017

The three bottles of yellow liquid, found behind the bath panel at a house in Cranbrook.  Bovis Homes - which built the property - have now removed them. Picture: Paul Strange.

The three bottles of yellow liquid, found behind the bath panel at a house in Cranbrook. Bovis Homes - which built the property - have now removed them. Picture: Paul Strange.


Unsavoury discovery was made when Mandy Greeves, 50, called in plumber pal to her new-build home.

A Cranbrook resident was horrified to discover bottles of suspected urine hidden behind a bath panel in her new-build home - nearly two years after she moved in.

Mandy Greeves, 50, says she is grateful now that the containers of yellow liquid have been removed by Bovis Homes, which built her property.

The ‘disgusting’ discovery came to light when Mandy called a plumber friend in to repair a tap at her house in the new town near Exeter. When the plumber removed the bath panel to fix the problem, he discovered three plastic bottles full of a yellow liquid underneath the bath. The bottles had been covered up by the panel.

Mandy was baffled.

“I looked at them, and I thought, ‘Oh my god’. First of all, I thought was it milk that had been left there? But it wasn’t. You could see that it was urine.

“I was disgusted. It was just horrible. I couldn’t believe that someone could leave something like that behind.

“I thought, do I throw it away or do I keep it? Then I thought, if I throw it away, I’ve got no evidence.”

Mandy told her friend to put the bath panel back on, so that there was evidence to show Sovereign Housing, which co-owns the house, and Bovis Homes.

Mandy is the house’s first occupant, moving in to the property in July 2015.

One of the bottles is dated March 15, which, says Mandy, would tally with the house’s interior being fitted.

“I can’t understand a human being being like that,” said Mandy.

“If they want to go to the toilet, why can’t they do it in the garden? The lawn wasn’t down by then, it would have just been mud. Why did they have to do it in a bottle and leave it, and then put the bath panel back on? It might have been the builders. The guy that put the panel on. Why did he not notice it? It’s not nice.”

A Bovis Homes spokesperson said: “Our regional customer care team were not aware of this matter, but now it has been brought to their attention they will contact Sovereign Housing immediately and investigate this situation further.”

Following the Cranbrook Herald’s investigation, Mandy has now received a phone call from Bovis. It apologised to her and asked her what she wanted done. Mandy asked for the bottles to be removed, and this was achieved within 20 minutes. “I’m very grateful,” said Mandy.

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