Bus stop! State-of-the-art new double-decker break-down days after launch

15:00 18 January 2013

Lynn Cornish from Sidmouth has nearly been made late for work twice because the new busses in Sidmouth have broken down within one week of being instated to the Sidmouth route. Picture by Alex Walton. Ref shs 2082-03-13AW

Lynn Cornish from Sidmouth has nearly been made late for work twice because the new busses in Sidmouth have broken down within one week of being instated to the Sidmouth route. Picture by Alex Walton. Ref shs 2082-03-13AW

Archant

One seasoned user of the 52 Sidmouth service had travelled on it every day for 20 years without a problem – and then two came along at once.

COMMUTERS in Sidmouth couldn’t believe it when state-of-the-art new buses broke down just days after the £1.5million fleet’s high profile launch.

One seasoned user of the 52 service had travelled on it every day for 20 years without a problem – and then two came along at once.

The “teething problems” left passengers like Lynn Cornish, who was looking forward to being all-aboard one of the pristine Stagecoach vehicles, feeling all at sea and running late for work.

The 50-year-old South West Water employee’s husband had to come to her rescue and drive her to the city last Friday (January 11) when the 7.45am bus she always catches didn’t turn up.

It was in fact stranded right in front of her at the Three Cornered Plot.

Last Wednesday (January 9), Lynn, of Fleming Avenue, was left puzzled when the same service was off-schedule as the vehicle had to be changed due to problems.

“They’re shouting about how wonderful their new services are – but I wasn’t impressed,” she said.

“I’d read all about the new buses and couldn’t believe this happened twice in three days.

“I’ve gone to work and back every day for 20 years with no breakdowns. You see the nice new buses, but there have been more problems this week than ever.”

A Stagecoach spokeswoman said there have been “a couple of minor engineering issues” with the new vehicles.

She added: “We understand customers’ expectations are that this should not happen with new buses, but the reality is these are complex vehicles and, unfortunately, teething problems do occur.

“In such instances we always send a replacement vehicle. However they are not always able to reach a location before the next departure is due.

“We also have a duty of care to our passengers to ensure all faults that are reported are thoroughly investigated and we are working with the manufacturer to resolve any problems as and when they occur.

“However, we are confident the vehicles are more than fit for purpose and will provide many years of safe and reliable public transport for Sidmouth residents.”

Hundreds of people lined The Esplanade to watch Olympian Mary King help launch the new buses on Tuesday, January 8.

0 comments

Other News Stories

15:00

At their meeting last night (Tuesday, May 24) members of Axminster Photography Group were due to view entries for their upcoming exhibition in The Arts Café, from June 6 to July 3.

Read more
12:30
Littleham Primary School pupils had a sneak peek of their new spiritual garden which has been created with the help of The Men's Shed and Exmouth In Bloom community groups. Ref exe 18-16AW 5121. Picture: Alex Walton

An Exmouth school is celebrating after having its garden area regenerated.

Read more
Dr Bob Symes OBE giving a talk in 2008

The former honorary curator of Sidmouth Museum certainly made an impact on the town, say his family.

Read more
11:30
Dawn Witkiss retires from her post as administrator after 17 years at the Claremont Medical Practice. Ref exe 20-16AW 7767. Picture: Alex Walton

An Exmouth surgery has said goodbye to a member of staff after 17 years in the role.

Read more
11:00
mhw Diary

As part of ‘Small Charity Week 2016’, East Devon Volunteer Support Agency (EDVSA) will be hosting a Big Advice Day, providing a drop-in clinic and telephone advice line, on Tuesday, June 14, for small charities, voluntary and community groups.

Read more
10:00

Exmouth residents are being urged to visit their TSB store and vote for the best piggy bank to raise funds for charity.

Read more
Jacqui and Ben, the two winners.

Former runner up is crowned chef of the year in North Devon competition at Petroc.

Read more
Fire fighters will be walking around various fire stations in North Devon for Children's Hospice South West.

The group of fire fighters will be walking from Okehampton fire station to Lynton fire station over 24 hours, in full kit and breathing apparatus.

Read more
08:00
The Museum of Barnstaple and North Devon is bidding for a £1.6million extension. Picture: Andy Keeble

Members of the public asked to give their opinions on plans for a £1.8million extension of the Museum of Barnstaple and North Devon.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 18°C

min temp: 12°C

Most Read News

Great British Life

Great British Life

Place a family notice

Family Notices 24

Newsletter Sign Up

Find a job in Devon



Local business directory

Devon's trusted business finder

FFind planning applications